711bets Terms & Conditions

These Terms & Conditions ("Terms", "Agreement") are entered into between you ("Player", "User", "you") and 711bets ("711bets", "the Platform", "we", "us", "our"). This Agreement governs your use of all services, products, features, and content offered through the 711bets website accessible at https://711bets.app and any related mobile-optimised interfaces, subdomains, or application wrappers associated with the 711bets brand.

By completing the 711bets registration process, making a deposit, placing a wager, or otherwise using any portion of the 711bets platform, you are expressly and unconditionally agreeing to these Terms. This acceptance is equivalent to a written signature under Philippine contract law.

These Terms incorporate by reference all other policies and rules published on the 711bets platform, including but not limited to the Privacy Policy, the Responsible Gaming Policy, individual game rules, bonus terms, and any promotions-specific terms that may be published from time to time. In the event of a conflict between these Terms and any specific game or promotion rules, the specific rules shall prevail in relation to that game or promotion only.

711bets reserves the right to amend, update, or replace these Terms at any time. Continued use of the platform following publication of any updated Terms constitutes your acceptance of those updated Terms. You are responsible for reviewing these Terms periodically. The effective date displayed at the top of this document indicates the date of the most recent revision.

To be eligible to open and maintain a 711bets account and to use the 711bets platform for real-money gaming, you must satisfy all of the following conditions at all times:

• You are at least twenty-one (21) years of age;
• You are a resident of the Philippines or are physically located within a jurisdiction where accessing and using online gaming platforms is lawful;
• You are not accessing the platform from a jurisdiction where online gambling is prohibited by applicable law;
• You are not a current employee, contractor, or close family member of a 711bets employee or contractor involved in the operation of the platform;
• You are not subject to any self-exclusion order, voluntary or compulsory, through 711bets or any affiliated program;
• You are acting as a private individual on your own behalf and not as an agent for, or on behalf of, any other party;
• You are not subject to any legal order, restriction, or judgment that would prohibit your participation in online gaming activities.

711bets may require you to provide satisfactory documentary evidence of your age and identity before permitting withdrawals or increasing account limits. Acceptable documents include a valid Philippine passport, Driver's License issued by the Land Transportation Office (LTO), or a Philippine National ID (PhilSys ID). Failure to provide requested documentation within a reasonable timeframe may result in account suspension or the withholding of withdrawal requests pending verification.

Any account found to belong to a person under the age of twenty-one (21) will be immediately suspended. All funds in such an account will be returned, less any winnings generated through gameplay, as underage gambling is contrary to Philippine law and these Terms. 711bets reserves the right to report such instances to the relevant Philippine authorities where required by law.

Each individual may hold only one (1) account on the 711bets platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or device configurations — is strictly prohibited and constitutes a material breach of these Terms. 711bets employs technical and manual detection methods to identify duplicate accounts, and any accounts identified as duplicates may be suspended and any balances forfeited.

When registering for a 711bets account, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate and complete at all times. 711bets shall not be liable for any loss or damage arising from your failure to maintain accurate account information.

Account Security Obligations

You are solely responsible for maintaining the confidentiality and security of your 711bets account credentials, including your username and password. You agree to:

• Choose a strong, unique password for your 711bets account that is not used on any other platform or service;
• Never share your login credentials with any other person under any circumstances;
• Enable two-factor authentication (2FA) via SMS OTP if offered and strongly encouraged by the platform;
• Log out of your account after each session, particularly when using a shared or public device;
• Notify 711bets immediately via live chat or email if you suspect any unauthorised access to or use of your account.

711bets shall not be liable for any loss or damage arising from your failure to comply with the account security obligations set out above. Any activity conducted through your 711bets account — including wagers placed, deposits made, and withdrawals requested — will be deemed to have been authorised by you unless you have previously notified 711bets of a security breach or unauthorised access.

711bets reserves the right to suspend, restrict, or close any account at its sole discretion where it has reasonable grounds to believe that the security of the account has been compromised, that the account is being used fraudulently, or that these Terms have been violated.

711bets supports a comprehensive range of Philippine-localised and international payment methods to facilitate deposits and withdrawals. Accepted payment channels include GCash, Maya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, Coins.ph, USDT TRC20, Visa, and Mastercard. Payment method availability may vary depending on your account status, verification level, and applicable Philippine banking regulations at the time of the transaction.

Deposits

• All deposits must be funded from a payment account that is registered in your own name. 711bets does not accept deposits from third-party accounts.
• Minimum and maximum deposit limits apply and are displayed in the 711bets cashier at the time of your deposit. These limits may vary by payment method.
• Deposits are generally credited to your 711bets account in real time for GCash and Maya. Bank transfer deposits may take longer depending on inter-bank processing schedules.
• 711bets does not charge transaction fees on standard deposits. However, your payment provider may apply its own fees, which are your responsibility.
• 711bets reserves the right to request documentation verifying the source of deposited funds in accordance with its anti-money-laundering (AML) obligations.

Withdrawals

• Withdrawals will only be processed to a payment account registered in the same name as your verified 711bets account. Third-party withdrawals are strictly prohibited.
• Before your first withdrawal, you must complete the identity verification (KYC) process by providing valid government-issued Philippine identification.
• Withdrawal requests are subject to processing times that vary by payment method. GCash and Maya withdrawals are typically processed within minutes during standard operating hours. Bank transfer withdrawals may take one to three business days.
• Active bonus funds are subject to wagering requirements before they may be withdrawn. Free play winnings and bonus balances cannot be withdrawn until all applicable rollover requirements have been satisfied.
• 711bets reserves the right to impose withdrawal limits, request additional verification documentation, or temporarily delay withdrawal processing as part of its fraud prevention and AML compliance procedures.

711bets offers a range of bonuses, promotions, and special offers to eligible players. All bonuses and promotions are subject to these Terms and any additional promotion-specific terms published alongside the relevant offer. In the event of any conflict between these Terms and promotion-specific terms, the promotion-specific terms shall prevail in relation to that promotion only.

• Bonuses are available to eligible 711bets account holders only. 711bets reserves the right to determine eligibility for any bonus or promotion at its sole discretion.
• Bonus funds are added to your 711bets bonus balance, separate from your real money balance. Bonus funds must satisfy the stated wagering requirements (rollover requirements) before they can be converted to withdrawable real money funds.
• Wagering requirements, minimum odds restrictions, game contribution rates, expiry dates, and any other conditions applicable to a bonus will be stated in the promotion-specific terms. It is your responsibility to read and understand these conditions before accepting any bonus.
• Only one bonus may be active at a time unless 711bets explicitly states otherwise in the promotion terms.
• Bonuses are intended for genuine recreational gaming use only. Any attempt to exploit, abuse, or circumvent bonus terms — including but not limited to matched betting, arbitrage betting, or the use of automated software — will result in the forfeiture of all bonus funds and associated winnings, and may result in account suspension.
• 711bets reserves the right to modify, suspend, or discontinue any bonus or promotion at any time without prior notice, subject to honouring commitments already made to players who have accepted an active bonus.
• Referral bonuses, where applicable, are subject to their own specific terms and are only payable where both the referring player and the referred player satisfy all eligibility and activity conditions.

All wagers placed on the 711bets platform are subject to the specific rules applicable to the relevant game, sport, or event. General betting rules applicable across the 711bets platform are set out below, supplemented by game-specific rules accessible within each game section.

• Bets are final once confirmed by the 711bets system. 711bets does not accept requests to cancel or amend confirmed wagers except where a clear and verifiable technical error has occurred on the platform's part.
• 711bets reserves the right to void any wager that has been placed in error, placed on an event whose result was already known at the time of the bet, or placed in circumstances that constitute fraud or system exploitation.
• In the event of a technical malfunction, disconnection, or server error during a gaming session, 711bets will apply its standard game interruption policy to determine the outcome of affected rounds. Where a game round cannot be fairly resolved, the wager will be voided and the stake returned to the player's account.
• Minimum and maximum bet limits apply across all 711bets game categories and are displayed within each game interface. These limits may vary based on your account status and the specific game or market selected.
• Live in-play betting markets may be suspended or settled at any time based on real-time event developments. 711bets shall not be liable for any bets placed after a result has been determined but before the market has been officially suspended.
• All slot games and RNG-based casino games on 711bets use independently certified Random Number Generator technology to ensure fair and unpredictable outcomes. 711bets does not and cannot influence game outcomes once a wager has been placed.

Players are expected to conduct themselves with integrity at all times when using 711bets. Any attempt to manipulate game outcomes, exploit software bugs, use automated betting software, or otherwise gain an unfair advantage is prohibited and will result in immediate account action.

The following conduct is strictly prohibited on the 711bets platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in account suspension, forfeiture of balances, and referral to relevant Philippine law enforcement authorities where appropriate:

• Fraudulent activity: Including but not limited to the use of stolen payment credentials, fraudulent chargebacks, identity fraud, or misrepresentation of personal information.
• Money laundering: Using the 711bets platform to deposit, layer, or withdraw funds derived from illegal activity. 711bets maintains a strict AML compliance program in accordance with Philippine anti-money-laundering laws.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly in live dealer or multi-player game formats.
• Bonus abuse: Systematically exploiting promotional offers, creating multiple accounts to claim bonuses repeatedly, or engaging in matched betting or arbitrage strategies to extract bonus value without genuine gaming intent.
• Software exploitation: Using bots, automated scripts, or third-party software to interact with the 711bets platform in a manner not intended for human players.
• Accessing from prohibited jurisdictions: Using VPN services, proxy servers, or other technical means to disguise your true geographic location and access 711bets from a jurisdiction where online gambling is prohibited.
• Harassment: Engaging in abusive, threatening, or harassing behaviour toward 711bets staff, live dealer hosts, or other players through any communication channel on the platform.
• Underage access: Attempting to access or use the 711bets platform if you are under the age of twenty-one (21), or facilitating such access by a minor.

All content available on the 711bets platform — including but not limited to the 711bets logo and brand marks, website design and layout, graphics, text, software interfaces, game interfaces provided under licence from game providers, promotional materials, and all other creative works — is the proprietary intellectual property of 711bets or its licensors and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 711bets platform solely for your personal, non-commercial recreational gaming purposes as contemplated by these Terms. This licence does not include any right to:

• Copy, reproduce, distribute, publish, or transmit any 711bets content to any third party;
• Modify, adapt, translate, create derivative works from, or reverse engineer any portion of the 711bets platform or its software;
• Use the 711bets brand name, logos, or trademarks in any manner without prior written consent from 711bets;
• Frame or mirror any portion of the 711bets website on any other website or digital platform;
• Use any 711bets content for any commercial purpose whatsoever.

Any unauthorised use of 711bets intellectual property will constitute an infringement and may result in civil and criminal liability under Philippine law.

711bets is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection, storage, processing, and use of your personal information is governed by the 711bets Privacy Policy, which is incorporated by reference into these Terms.

By creating a 711bets account and using the platform, you acknowledge and consent to the collection and processing of your personal data as described in the Privacy Policy, including for purposes of identity verification, payment processing, fraud prevention, regulatory compliance, and personalised gaming communications.

711bets maintains appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. All data transmission between your device and the 711bets platform is encrypted using SSL/TLS technology.

711bets does not sell your personal data to third parties. Data may be shared with trusted service providers who assist in the operation of the platform (such as payment processors and identity verification services) under strict data processing agreements, and with Philippine regulatory authorities where required by law.

To the fullest extent permitted by applicable Philippine law, 711bets, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, the 711bets platform, including but not limited to:

• Loss of funds, winnings, or profits;
• Loss of data or account information;
• Service interruptions, technical malfunctions, or platform downtime;
• Errors or inaccuracies in game results due to technical faults, provided that 711bets follows its published game interruption policy in resolving such incidents;
• Unauthorised access to your account as a result of your failure to maintain adequate account security;
• Actions taken by 711bets in good faith pursuant to its fraud prevention, AML compliance, or responsible gaming obligations.

The 711bets platform and all services are provided on an "as is" and "as available" basis. 711bets makes no warranties, express or implied, regarding the reliability, accuracy, availability, or fitness for a particular purpose of any content, game, or service offered on the platform.

Nothing in these Terms shall exclude or limit 711bets's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited by applicable Philippine law.

711bets reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Violation of any provision of these Terms;
• Suspected fraudulent activity, collusion, or bonus abuse;
• Failure to satisfy identity verification or AML documentation requests within a reasonable timeframe;
• Receipt of a chargeback or payment dispute from a player's bank or payment provider;
• Account inactivity in accordance with 711bets's published inactive account policy;
• A player's voluntary request for self-exclusion under the 711bets Responsible Gaming program;
• Any requirement under Philippine law, a regulatory directive, or a court order.

Where an account is suspended or terminated for reasons other than a violation of these Terms, any verified real money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via their last verified payment method, subject to the completion of any pending AML verification procedures.

Where an account is suspended or terminated due to a breach of these Terms, 711bets reserves the right to forfeit any outstanding balance in the account, including both real money and bonus funds, and to recover any amounts already withdrawn that are found to have been obtained through fraudulent activity or abuse.

711bets is firmly committed to promoting responsible gaming practices and to protecting vulnerable players, including those who may be at risk of developing problem gambling behaviours. Responsible gaming is not a compliance obligation for 711bets — it is a genuine platform-wide commitment to player welfare that informs every product and operational decision.

The following responsible gaming tools are available to all 711bets account holders at no cost and with no waiting period:

• Deposit Limits: Set daily, weekly, or monthly deposit ceilings directly from your account settings. Limit reductions take effect immediately; limit increases are subject to a mandatory cooling-off period.
• Session Time Reminders: Configure notifications to alert you when you have been playing for a specified period of time.
• Cool-Off Periods: Temporarily deactivate your account for a period of your choosing (24 hours, 7 days, 30 days, or 90 days) to take a break from gaming.
• Self-Exclusion: Permanently self-exclude your account from all 711bets gaming activity. Self-exclusion is irrevocable for a minimum period of six (6) months and cannot be reversed on request within that period.
• Reality Checks: On-screen notifications during extended gaming sessions reminding you of elapsed time and net gaming activity.

If you are concerned about your gaming habits or those of someone you know, 711bets encourages you to visit our dedicated Responsible Gaming page for further information, self-assessment tools, and links to Philippine support resources. Our 24/7 live chat support team is trained to handle responsible gaming enquiries with sensitivity and discretion.

711bets reserves the right to amend, revise, update, or replace these Terms at any time. When material changes are made, 711bets will make reasonable efforts to notify registered players through one or more of the following methods: a notice displayed on the 711bets homepage or login page, an in-platform notification sent to your account, or an email to the address associated with your 711bets account.

Amended Terms will take effect on the date indicated in the updated document unless a longer notice period is specifically stated. Your continued use of the 711bets platform after the effective date of any amended Terms constitutes your unconditional acceptance of those amended Terms.

If you do not agree with any amendment to these Terms, your sole remedy is to cease using the 711bets platform and close your account by contacting the support team via live chat. Closure of your account following a material amendment will not affect your entitlement to withdraw any verified real money balance held in your account at the time of closure.

These Terms and any dispute, claim, or matter arising out of or in connection with them — including disputes relating to their existence, validity, formation, interpretation, performance, breach, or termination — shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

You agree that the courts of the Philippines shall have exclusive jurisdiction over any legal proceedings arising out of or in connection with these Terms or your use of the 711bets platform, and you irrevocably submit to such jurisdiction for the purpose of any such proceedings.

Notwithstanding the foregoing, 711bets reserves the right to seek injunctive or other equitable relief in any jurisdiction in order to protect its intellectual property rights or to prevent irreparable harm.

In the event that any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

711bets is committed to resolving player complaints and disputes fairly, transparently, and promptly. If you have a question, complaint, or dispute relating to your 711bets account, a transaction, or any aspect of these Terms, please follow the process below:

1. Step 1 — Contact Support: In the first instance, contact the 711bets customer support team via live chat (available 24/7 on the platform) or by email at [email protected]. Our Filipino-speaking team aims to respond to all enquiries via live chat within three to five minutes.
2. Step 2 — Formal Complaint: If your issue is not resolved to your satisfaction through initial support contact, you may submit a formal written complaint by email. Please include your account username, a clear description of your complaint, and any relevant supporting documentation. 711bets will acknowledge your formal complaint within 48 hours and provide a substantive response within ten (10) business days.
3. Step 3 — Escalation: If you remain dissatisfied following the formal complaint process, you may escalate the matter to the relevant Philippine regulatory authority in accordance with applicable Philippine gaming regulations.

711bets will not engage in any dispute resolution process where the underlying complaint relates to conduct that is in breach of these Terms, including but not limited to disputes arising from account closures due to fraud, bonus abuse, or underage access.